Blog resource library for tour operators and travel agents
See Italy Travel
See Italy Travel built their tour operator business around their Italian roots. Their extensive network allowed them to supply tailor-made tours directly to other agencies for over 5 years. Read about their move to Tourwriter, after deciding to transition from Excel.
Your Safari
Your Safari create tailor-made Safari tours through Namibia with a special focus on Photography. Since using Tourwriter, Your Safari have had more time and resources available to implement new marketing activities.
How much should you spend on your travel software?
We’ve put together the following guide to help get you through the foggy early stages of looking for tour operator software. From understanding what you’re investing in, through to calculating how much you should be spending, you’ll be an expert in no time!
Bike It Now!
Bike It Now create bike tours through the pristine South Island of New Zealand. Using Tourwriter for over 4 years has allowed this popular tour operator to manage their inventory and provide their travelers with extremely detailed, comprehensive itineraries.
7 reasons why you should invest in travel software that has business reporting functionality
With the announcement that 4 brand new reports have been added to the Tourwriter suite of reports, we thought it was about time we talked about why we think reports rock!
Best practice tips to get the most out of your CRM
It certainly is CRM season at Tourwriter! We’re hot off the back of our latest product update, where we added tonnes of new features designed to give Tour Operators more flexibility – all the tech excitement got us thinking, using Customer Relationship Management software in your Tour Operator business shouldn’t be this confusing!
The 4 most important features you should look for in your CRM
Customer Relationship Management software or CRM – some would say it’s a necessary evil, others would say it’s the key to the strong bonds they’ve built with their customer base. Regardless of where you sit on the spectrum it’s something that all tour operators are (or should be) using.
3 reasons why your tour operator business should invest in customer reviews
Customer reviews – you’ve probably read them before, and you may even have written one or two yourself. When it comes to your business are you leveraging the potential hundreds or thousands of customers you look after every year?
Does your tour operator company have a digital strategy? – How to use it in your travel business
This month we’ve been diving deep into the world of digital, and more specifically how an effective digital strategy can mean great things for tour operators and Destination Management Companies (DMCs) – it really is a brave new world! In case you missed it, check out Part 1 where we talk about all things mobile.
Does your tour operator company have a digital strategy? – Online itinerary publishing
Tour operators and DMC’s (Destination Management Companies) can provide a customer experience that traditional high street travel agents simply cannot match.