Do You Need More Time to Run Your Tour Business?

Running a modern tour business isn’t just about packaging great holiday experiences together and selling them. It is a process that revolves around time and how you can make the most of your time to turn the greatest profit. And yes we all work in tourism for different reasons but profitability is far and away the most important business metric. 

Modern tour businesses often need to manage their existing client base, while focusing on bringing in new customers, working with their staff to address internal issues and training any new recruits you are on-boarding.

What many companies need is a way to optimize and reduce their workloads. This isn’t something that’s altogether hard to do, especially when using the right solutions, but decisions to change are often put off or delayed.

Right Job, Wrong Tools

People often come to us needing to free up time and labor costs. While the exact setup they’re using will differ business to business, they commonly use programs like Word and Excel to create complex pricing and publishing documents, manage customer bookings and set up new tours.

As you are probably aware, these solutions aren’t at all designed for the task, and businesses can lose a substantial amount of time and inadvertently increase labor costs as a result. They’ll also find themselves short of time and struggling to turn a profit, as the cost of staff is not much less than what’s being brought in through income.

They’re also left with needing to hire and train new employees making survival ever more fragile.

Give Yourself More Time

There is a solution: back-office tour software that’s designed for the challenges of the tailor-made travel industry, including setting up new tours and streamlining the quoting process.

In effect, it’s software that takes over the time-consuming tasks you have normalized and allows you to get back to what matters – finding new clients and running your business.

TourWriter replaces applications like Word and Excel, and puts a new back-office system in place that offers a number of capabilities and features:

  • You can reduce costs as staff won’t need to mess around with time-consuming systems.
  • Your employees will be able to respond to customers far more quickly.
  • Business metrics are available with a simple mouse click, instead of buried under layers of spreadsheets.
  • Optional cloud database hosting allows you to eliminate server costs and ongoing management issues.

In an industry that’s ripe with opportunity, why squander it by working inefficiently?

Reach out to me here at Tourwriter if you’re interested in learning more about how you can start to take back valuable time and run your tour business more efficiently.

Seal the Deal: Customer Care for Luxury Tour Operators.

Seal the Deal: Customer Care for Luxury Tour Operators.

We all know to secure bookings as luxury tour operators, exceptional customer care that attentively addresses clients’ unique needs is essential. Tour operators can stand out and foster enduring relationships by adopting focused, detail-oriented strategies that cater to the discerning luxury clientele.

Time management for Tour Operators.

Time management for Tour Operators.

As a tour operator, managing time efficiently is not just a goal, it’s an essential part of your business model. In an industry where customer satisfaction and tailor-made experiences are paramount, juggling between various tasks – from itinerary planning to customer service – can be daunting. However, with the right strategies and tools, this challenge can be transformed into your greatest asset.

How does the travel industry actually work?

How does the travel industry actually work?

Who are the key players in the industry, where do they all fit together and how does the industry actually work?! There’s no doubt that the travel industry is a confusing space to wrap your head around so we’ve broken it down for you in this easy new resource.